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What
is outsourcing? |
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Outsourcing means,
shifting or delegating a company's day to day operations or
business processes to an external service provider; it is done
in anticipation of better quality, lower rates and in a sense
getting an edge over one's competitors. |
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Who should outsource? |
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Almost all companies
from small office, to small and medium scale industries to major
large scale industries can take advantage of outsourcing. |
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Where to outsource? |
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Identifying outsourcing
destination plays the most important role in deciding its effectiveness.
Now there are several destinations to outsource like China,
India, Philippines, South Africa, Mexico, Ireland etc. Out of
these options India emerges as the perfect destination for any
kind of IT enabled outsourcing. |
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Why outsource to
India? |
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India has an abundance of computer
literate manpower with English as their first language.
Indian universities produce 85,000 graduates per year
and enjoy a strong reputation in the global business community. |
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Highly cost effective as compared
to western countries, by outsourcing to India an organization
can save as much as 40-50% percent of costs compared to
what it would cost in the western countries thus allowing
an organization a great competitive edge. |
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The cost of qualified personnel being
lower in India than the western countries is attracting
several offshore partners to make investments in India. |
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The time zone difference between India
and US can be used to advantage for providing quick turnaround
time. While the US sleeps, India works, and vice-versa.
This effectively gives a 24 hour working environment.
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India administers one of the largest
telecom networks in Asia with 24.3 million telephone lines
expanding @ more than 20% per annum and 123,000 route
kilometers of fiber optic cable network. Over 8000 VSATs
are installed all over the country by various service
providers, private users and Government agencies. |
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What are the advantages
of outsourcing? |
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Reduced costs – Your Company can save over
50% on salary and benefits for outsourced employees. |
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Improved
processes – Implementing an outsourcing plan
makes you take a hard look at your current practices.
Outsourcing companies excel in process improvement so
you can realize the benefits as soon as possible. |
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Round
the clock operation – Soon after you turn
off your lights in your office, your outsourced team is
turning on theirs. While you sleep your team is working
for you. |
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Better
performance measures – Companies typically
look closer at the performance measures of outsourced
resources to make sure they are experiencing the full
benefits. In addition, outsourcing companies perform similar
measurements to make sure they are supplying their clients
with the quality and efficiency they demand. |
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Large
pool of resources – Outsourcing can provide
you a large pool of highly skilled and educated talent
to help you fill positions that you find tough to fill
and keep. |
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